Cavalier Gastown
CLIENT
Cavalier Gastown
Fine Jewellery Shoppe
LOCATION
Vancouver
INDUSTRY
Jewellery
SERVICES
Mobile App Development
ENVIRONMENT
React Native
RELEASE
2019
Cavalier is a boutique jewellery shop that creates made-to-order engagement rings and wedding bands to honour their clients' stories
We created a custom mobile app to centralize customer management, product development, payment collection & much more.
Client Needs
Cavalier wanted to innovate their customer and product management with a streamlined, digital tool, accessible from anywhere.
HMH Solution
We created a custom mobile app to centralize customer management, product development, payment collection, sales analytics & much more.
01
Discovery & Design
We first met with Cavalier’s management to learn how their business operates, from how their staff curates a relationship with their customers from their first meeting to ensure they are creating a piece of jewellery that will be prized for a lifetime.
Next, we investigated how their existing digital programming was integrated to their workflow and spoke with their employees to outline how their app could alleviate some of the more time-consuming tasks allowing for easier, more efficient processes.
With this understanding, we were able to begin the design concept phase.
Creating wireframes to simulate the look and function of each component of the Cavalier App ensures we will be creating a program that will be easy and helpful to use on a daily basis.
02
Development
Once the business requirements for the Cavalier App were understood and the essential functions were determined, we began the Development phase.
We use an iterative development method, meaning we are creating components quickly, providing access to these developments to Cavalier’s employees on a regular basis for testing. This allowed for constant feedback and improvements to be made.
We began by focusing on the most critical components of the app; project management (ring designs & creation) along with customer relationship management.
From this starting point, we were then able to develop features to support these keystones
03
UX Refinement
After confirming the Cavalier App was functioning for staff, we began the process of improving the look and feel of the program.
Additions of colour, images and inclusion of Cavalier’s brand guidelines made the program truly theirs.
04
Product Launch
The Cavalier App is now a regular component of the daily work done by all employees both in and away from the store.